John Chebat is the visionary and the orchestrating President and to 19 years experience at Account Discovery Systems, LLC with 15 years of experience in collections and business management. After moving around the United States for his family's printing business, John joined the collection business at National Action Financial Services in 1998. He worked with two other agencies before starting his own business out of his house in the suburbs of Buffalo, New York. Chebat has managed collections for Chrysler Automotive and many major credit and retail card issuers. John, or Johnny as all of the employees call him, is in charge of inspiring and motivating everyone that works with him. He is also responsible for business development and for bringing new accounts.
A leader made at Canisius College, John doesn't like to micromanage anyone. "I like to explain my visions and goals and give you the creative freedom to get there," explains Chebat, "But that doesn't mean I cannot hold you accountable for results, and I will." Johnny advocates for the entrepreneurial spirit and has graduated and helped many of his previous employees to run their own businesses.
Reflecting on collections John believes that it is one of the hardest things to do, especially when it is done at ADS. "We listen to debtors and try to help them," says Johnny, "We are like psychologists listening to people about their lives every time we get them on the phone." He knows what it means to be at both ends of the line, and for that he always tells his employees not to "take things personally." "We, at ADS, are educators in a way," he elaborates, "We tell people how they are jeopardizing their future and they do not always accept it. Our account managers sincerely believe in the work they are doing to help these clients; so they develop a thick skin."
Chebat is charitable man. One of his favorite quotes is Gandhi's "The simplest act of kindness are by far more powerful than a thousand heads bowing in prayers." He has, personally, contributed to many charities. On a more of a collaborative contribution, John and his employees raised $25,000 to help many different local charities. To further promote the entrepreneurial initiatives and the importance of education, and part of his efforts to give back to the Western New York community, John is starting an endowment fund at Canisius College. The funds will be used towards scholarships for students who are business-oriented, and have the entrepreneurial aptitude as well as the desire to keep Western New York the great place it is.
Outside of work, John is a caring father for two beautiful kids, a loving husband and a Frank Sinatra fan. He cherishes his family time deeply. "I love spending time with my family, this is what I really live for," says Chebat. He is the adventurous person spending his free time hiking, swimming and skiing. "Besides the outdoorsy things, I really enjoy my quiet time reading a book every time I get the chance."